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Write to us about
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What we cannot help with
NeroxFinance is not a broker, exchange, bank or adviser. We have no client accounts and cannot see, move, freeze or recover anyone's money. We cannot comment on whether a specific company, share, coin or platform is a good choice, and we do not give personal financial advice. For disputes with a financial firm, contact that firm's complaints team and then the relevant ombudsman or regulator in your country.
Please never send passwords, recovery phrases, card numbers or identity documents. We will delete them unread. If you believe you have been targeted by fraud, read how to spot trading scams and contact your bank and local authorities first.